Politique d’expédition

At Exchangor, we are committed to providing you with a seamless and efficient shipping experience. Below you will find details regarding our shipping process, options, and fees.

Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day. You will receive an email notification once your order has been shipped.

Shipping Rates and Delivery Times:
Shipping costs are calculated based on the weight of your order and the delivery location. During checkout, you will be provided with available shipping methods, estimated delivery times, and the corresponding costs.

  • Domestic Shipping (within [Country]):

    • Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
    • Express Shipping: [Estimated delivery time, e.g., 2-3 business days]
    • Shipping Fee: [Price range based on weight]

  • International Shipping:
    We offer international shipping to most countries. Delivery times and fees may vary depending on the destination.

    • Standard International Shipping: [Estimated delivery time, e.g., 10-15 business days]
    • Expedited International Shipping: [Estimated delivery time, e.g., 5-7 business days]
    • Shipping Fee: [Price range based on destination and weight]

Tracking Your Order:
Once your order has shipped, you will receive an email containing your tracking number. You can track the status of your order on the shipping carrier's website.

Customs and Import Duties (for international orders):
Please note that for international shipments, you may be subject to customs duties, taxes, or fees imposed by the destination country. These additional charges are the responsibility of the customer.

Order Issues and Delays:
If you experience any issues with your shipment, such as delays, missing items, or damaged goods, please contact our customer support team immediately at [customer support email] so we can assist you in resolving the issue.

Note:
We are not responsible for delays caused by the shipping carrier, customs processing, or incorrect addresses provided at checkout. Please double-check your shipping address before confirming your order.